Unfortunately, at the moment, Allez Up is closed for an indefinite period of time. We continue to monitor the situation of COVID-19 around the world and in our communities. Allez Up is committed to maintaining the precautionary and closure prevention measures put in place by the government.
Stay informed by following our social media for regular updates.
No need to worry. When we officially reopen, we will adjust the end date of all prepaid memberships to compensate for the exact duration of the closure.
We offer a range of possibilities. You can choose to support Allez Up by filling out this form. Please note that by default, your membership will be automatically frozen free of charge.
Reservations for our introduction to climbing and bouldering courses are obviously cancelled for the duration of the gym's closure. All affected clients will be contacted at the time of reopening to find a new suitable date for their course. They will be given priority over clients who did not previously have a reservation.
Our instructor will contact each client with a lead class scheduled during the closure of the gym. Clients who have already taken the first of the two classes will have priority booking.
As of March 10th, all team costs have been covered. Allez Up will put a prorated credit for the 2020/2021 season in your child's account. In the event that your child does not join the Allez Up team for the next season, a prorated refund will be granted when the gym reopens. Refunds will be processed individually.
Allez Up will provide a prorated credit for the next Discovery session or for the 2020 summer day camp in your child's account. In the event that your child does not resume activities at Allez Up, a prorated refund will be granted when the gym reopens. Refunds will be processed individually.
Allez Up is still working on organizing the 2020 summer day camp. We are still taking online registrations on our website. In the event that it is still not possible for us to offer the service, we will reimburse all participants.
The lost & found bin will be available to customers when the gym reopens.
All pairs of shoes that were dropped off for resole before the gym closed will be ready and available for pick up when the center reopens. It will not be possible to pick them up before then. In case of an emergency, please contact Marc Dostie (514-257-7628).