SUPERVISOR

  • Remuneration according to experience and seniority
  • Free access to all ALLEZ UP and UPLIFY centers (9 in Canada)
  • Access to free classes and training programs
  • Discounts with our partners and in our pro-shop (Petzl, Black Diamond, Evolv etc.)

Promote a positive customer experience

Build relationships with members and guests

Support the management of daily operations

Supervise service employees

Apply the security rules at the center

Manage subscriptions and customer accounts

Coordinate the organization of groups

Ensure the smooth running of the courses

Maintain the cleanliness of the center

Ensure inventory management

Lead special projects

REQUIRED

Experience in people management or team leadership

Experience in a similar or relevant field

A strong work ethic and positive attitude

Exceptional customer service skills and the ability to communicate effectively

Friendly personality, open-minded character

Ability to make effective decisions in high pressure situations

Demonstrate adaptability to changing priorities

Administrative excellence: organized and goal-oriented

Basic Microsoft Office and Google Drive document management skills.

Acute sense of observation for risk management

Climbing experience and a strong passion for this sport

 

FAVORITES

Skills in the disciplines of bouldering, sport climbing and traditional climbing

Experience with Rock Gym Pro software

Current certifications in first aid, CPR and DEA.

Certified Personal Trainer

 

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS

Responsibilities and time are shared between shifts and administrative duties

Minimum requirement of four shifts per week, including one weekend day

Evening availability

Confident and comfortable working in a high traffic environment

Constantly standing and walking for long periods of time

Ability to repeatedly lift, push, pull and carry over 50 lbs.

Ability to climb, crouch, crawl, balance and kneel